Unlike many agencies providing in-home care services, Helping Hands does not try to be all things and do all things for all people. Nor do we base our service offerings and agreements upon the commonly held business premise of a primary need to achieve outstanding financial goals.
Instead, Helping Hands has chosen to follow a different path, marching to the beat of a different drummer. First, we have elected to limit the services we provide to select clientele in particular situations with certain needs, to strive for excellence in the provision of those services.
Secondly, we have chosen, as our primary mission and service goal, to always place service to our clients’ best interests above all others. This includes serving our own best financial interests, whenever the two goals would appear to be in competition.
What this means, in short, is that we will not accept every possibility for business that comes our way, but that the cases we do accept can expect nothing but the best in the services we provide.
In addition, we use the State of Arizona's Fundamentals of Caregiving Curriculum including Aging and Physical Disabilities and Developmental Disabilities Module.
Some agencies train their staff for a half a day and send them to your home.
Our caregivers must pass the curriculum and skills check offs from the State of Arizona before we will hire them to work at our agency.
They must complete 6 hours of continuing education per year.
Our caregivers must also pass multiple different background checks and have a fingerprint clearance card from the State of Arizona.
The Acquire DCW class is Online (can be done at home or at our office) and only takes as long as it takes you to complete. When we taught it at the facility it was a 5 day (40 hour) class. At the end of the training program you will schedule to have your skills training and testing with our trainers Luann and Eden
CPR & First Aid
Our ASHI classes are online.with the skills done in our office
It can be done at the caregiver’s home or on one of our computers at our office.
At the end of the online portion of the class, you will schedule to have your skills training and testing with one of our trainers Luann.or Eden.
There is no cost for Helping Hands caregivers to take the classes and/or refresher classes through us.
Caregivers are not required to take the classes from us. Caregivers may take CPR & First Aid from any ASHI, Red Cross or American Heart Association class provider, however, Helping Hands will only cover the cost if the class is taken from us.
Direct Care Workers are mandated by the State of Arizona to get 6 hours of continuing education per year.