Yavapai Care
Services, LLC, dba
Helping Hands In Home Care
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Helping Hands In Home Care
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Welcome to Helping Hands In-Home Care, a locally owned agency in Yavapai County, Arizona, providing non-medical in-home services to seniors and other individuals who need assistance with activities of daily living. While we are just one among a number of area agencies providing these services, we hope that as you browse these pages you'll see that we are also unique in several ways. First and foremost among these ways is that unlike many agencies we do not try to do all things and be all things to all individuals who may be looking for such services. But, rather, what we try to do is provide select, exceptionally high quality services, to only those individuals who we feel we can truly help.
Our MissionTo achieve the goal of excellence in the provision of non-medical in-home care services, by always placing our clients' best interests first, before all others.
Company ProfileHelping Hands first opened its doors for service in the early 1990's. In March of 2004 it was purchased by the present owners from Patti and Bob Stack, who had earned a great reputation for dedicated service in the nearly four years that they owned and operated the company. The present owners are John and JoAnn Armstrong and Dan O'Brien, operating under the legal name of Yavapai Care Services, LLC. John, who is currently the managing partner, came to the business with over 25 years of education and experience in the practice of chiropractic and over 12 years of education and experience in providing group home, respite, independent living, and other habilitation services to developmentally disabled individuals. His wife, JoAnn, shares John's background experience in working with DD individuals, and also enjoyed over 5 years experience in working with Alzheimer's patients. Dan came to the business with over 25 years of education and experience in business, including many years of work as a Real Estate Broker in the Denver, Colorado, area. He and John initially met when Dan moved to Prescott in early 1996, and through many shared views and values they quickly formed a deep bond of friendship. When they first took over Helping Hands in March of 2004, it was the partner's shared intent and desire to implement a number of different principles in business operations than employed by most other service businesses. First and foremost among these was and is to always place clients' best interests before all others. Second among these, although inseparably intertwined with the first, was and is to give the caregiver staff who "work in the trenches" providing direct care, hands-on services to clients, the best pay rates and working conditions possible, in recognition and honor of the truly altruistic and valuable nature of their demanding work. In the relatively short time since the partnership took over the business and implemented their different philosophy, it has experienced rather remarkable growth. Starting out with a staff of one part-time office manger and about 35 caregivers serving just the Prescott area, Helping Hands now has offices in both Prescott and Cottonwood with a staff numbering over 120 individuals serving clients throughout Yavapai County. However, while remarkable, growth has never been and never will be an adopted measure of success in Helping Hands. Rather, it is the degree of satisfaction with provided services that clients enjoy and express, coupled with the extent of satisfaction with working conditions that staff express and enjoy, which serve as the measures of success for the business. Growth but reflects these measures, as satisfied staff and clients together promote what is truly good and valuable.
Contact InformationPRESCOTT OFFICE
COTTONWOOD OFFICE
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Send mail to
Webmaster@Prescotthelpinghands.com with questions or comments about this web
site.
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